Who we are
Our website address is neptunearchitectural.co.uk, (hereinafter referred to as the “website”).
If you have any questions about our privacy policy our contact details are:
Address: Suite 20-24, First Floor, The White House, Halford St, Tamworth, B79 7RD
Telephone: 01827 946411
Email:info@neptunearchitectural.co.uk
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.
We use your data to provide the functionality of the website and improve it. By using the website, you agree to the collection and use of information in accordance with this policy.
What personal data we collect and why we collect it
We collect several different types of information for various purposes to provide and improve our website for our users.
Contact forms
If you contact us using a contact form on our website we collect your name, email address, phone number, IP address and any files or media you upload to the form. This information allows us to respond to your enquiry and perform spam detection and prevention. Information is retained for an indefinite period of time on secure UK based servers unless deletion is requested by the sender. Your personal information will not be used for marketing purposes, unless consent is provided, or shared with third parties.
Usage Data
We may also collect information about how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our website and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Analytical Tracking
Our website has Google Analytics installed which allows us to track and compile visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Terms of Service page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics.
WordPress
Our website is built on the popular open-source content management system – WordPress. The only cookie used by our WordPress installation is the ‘wordpress_test_cookie’ which simply checks whether your broswer acccepts cookies.
Embedded content from other websites
Our website includes embedded videos which are hosted on either YouTube or Cloudflare Stream. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about your webiste use, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We don’t share your personal data with any third parties unless granted permission by yourself.
How long we retain your data
If you contact us using our contact form we will retain the data you provide for an indefinite amount of time on secure UK based servers. You may request the removal of all of the data we hold on you by contacting us on info@neptunearchitectural.co.uk or by telephone on 01827 946411.